Actually Quite Funny
May 22, 2009 on 11:00 am
Filed Under:SEO, Web
Jill Whalen’s article titled, "85 Reasons Why Website Designers/Developers Keep SEOs in Business" actually had me laughing quite heartily, but some of my laughter was in that slightly sad way that wonders why people can’t just learn some simple lessons that will ultimately improve their business.
Meh, we all live and learn and will eventually figure it out when it becomes a deal-breaker I suppose. HA, or the deal gets broken!
Hope you enjoy it though, especially when you either A) look at one and go "Hey, I have a client that thinks that!" or 2) look at one and go, "Hey, *I* used to do that!"
Good times.
Oh NOES, Google Results Using AJAX?!?
February 6, 2009 on 8:45 am
Filed Under:SEO, Web, Around the Web
Search Engine Land plopped an
into my inbox this morning and as I was leaving an insanely long comment on that blog, it occurred to me to just post it here.
I love the hand-flapping and red-flag waving that happens whenever the Googs seems to be messing with our lives.
Sometimes I wonder if they don’t necessarily do it under the auspices of a "better user experience" and only do some of this stuff to create columns like this and put all us poor SEOs in a panic.
I don’t, for one second, believe that Google would do something to their search results that would render their own Analytics tool less-capable. Nor do I believe that they would do anything that could do such damage to the analytics software industry.
Has no one wondered what their motivation for doing such a thing would be?
Seriously, when was the last time Google went and did something that so drastically mucked with all our lives that we got mad at them and lost money and clients and shaved all our cats? The Florida Update? From my memory of the experience, all that did was teach us to be a bit more scrupulous (or at least educated in Google’s "rules") in our search engine optimisation efforts.
So, at the risk of sounding too rational and pragmatic and not handflappy enough, I say "So what?"
Google is testing something and may change the entire way they do things…
So what?
So you may have to change the way you do things as well? So you may have to clean up a few of your processes and applications that you’ve long depended on?
Get real and adapt and adjust or die.
I know I’ll be fine, and No, that doesn’t mean I won’t have to do anything. I may have to work my ass off to get my systems to catch up to an all-AJAX SERP from Google, but that’s fine, because there’s probably a lesson in there about how to do things better.
Alrighty, my rant’s over. Catch you later, and have a good website.
Surely I Can’t Be The Only One…
August 14, 2008 on 11:56 am
Filed Under:Web
In my time in this industry here in Perth, I’ve noticed a disturbing trend. While I’m not naive enough to believe that it’s a new one, I’m still bothered by it.
I keep hearing from business owners, current and prospective clients mostly, that they are almost completely unaware of what kind of revenue their Web Marketing investments are bringing them.
This is not their fault.
Well, not completely anyway.
Again, maybe it’s just me being naive, but shouldn’t telling your client how you’re doing be just another part of the services you provide?
We work in an intimidating industry. Not as intimidating as Wall Street Brokeraging or Contract Killing, but what I mean is that most folks don’t understand 90% of what web professionals do, and the other 10% only know because they’ve either been burnt by a firm and wanted to learn for themselves or they used to actually work in the industry too.
As Web Professionals (web designers, web developers, web marketers) we swoop in and do things that the client doesn’t really understand nor have the time to learn and do themselves, and many have been using that to hide their actual level of service from the client.
Think about it, why is it the client’s responsibility to find out how well YOU are doing for THEM?
In another industry, well let’s take Stocks for example, your broker has to keep you up on how they’re doing for you, and they better be doing it well or you’ll dump them and find another one.
This industry should be no different.
As a Web Marketing Professional, I choose to not only give my clients all the information they ask for and make myself completely transparent to them, but I also suggest to them metrics and benchmarks that they might not have thought of and tell them they should measure me against those as well.
If I’m not getting them a good ROI, then they should know why. If it’s because I’m not doing my job well enough, they should dump me and move on, secure in the knowledge that they now have all the right questions and checklists for their next Web Marketer to ensure that they’re going to get their money’s worth out of them.
As I remarked to a higher-than-average potential client in a meeting earlier this week:
"You should always know how your website’s ROI, otherwise what’s the point in spending money on it?"
Surely I can’t be the only one that feels this way. Somewhere out there, there has to be ethical professionals that actively encourage their clients to be constantly ensuring their value to them.
Paying for visitors instead of clicks
July 24, 2008 on 12:02 pm
Filed Under:Web
Coule be a red herring, a ruse, a bait-and-switch, but I read an article that caught my eye for what basically amounts to the title above. As the rest of the article seemed to be more of a pimping of the company and possibly even they’re advertising scheme, I still liked the concept enough to write my thoughts on it.
Much the same as too much SEO work gets done with little attention paid to conversions, more focus in Pay-Per-Click is put on Impression/Click Through ratio rather than Click Throughs/Goal Pages conversion. Seemingly, the bottom line keeps getting forgotten:
Having your site work for you.
Whether that’s making you money through sales or making you money by driving customers to your shop, shouldn’t you be paying for people that are doing someting on your site other than clicking on it out of curiosity? You spent money on builiding your site and continue to spend money on it to market it, shouldn’t you be getting more than what you spent on it back in your pocket?
So what’s the best way to find out if this is happening?
Simple. Figure out how much you’ve spent vs. how much it’s earning you.
Yeah, I hear you, maybe not so simple. But it should be, and the people you’re paying to market your site should be helping you find out. If they’re not or can’t, sad as it seems it may not actually be an issue of them not wanting you to know if they’re proving their worth or not, it may actually be because they don’t even know how.
Something I’m working to push these days, as a business and as an individual in the industry, is transparency. Accountability goes along with this quite naturally, as does providing clear information and reporting, and both are part of an overall service that it seems so few offer.
So, here’s me telling you that you need to be telling your clients how worthwhile your efforts (and their budget) are clearly and effectively. If you happen to be my competition, then I hope you ignore this advice because it can only make your business stronger. If you’re a potential client, Welcome, I’m not going to hide anything from you.
Quite conversely, I’m going to tell you quite a lot that you didn’t know, and even some things that you didn’t know you didn’t know, know what I’m saying?
Social Networking.
April 4, 2008 on 12:35 pm
Filed Under:Web
I’ve got an e-buddy who came up with this beauty over Christmas, The Original Social Network. While born for hilarity, it is no less true, and got me thinking about the social aspects of our e-work and how important it is to get back to basics once in a while.
So, when someone on the local nerd forum here in Perth suggested that we have a meetup for coffee as opposed to the pub fun that we can never seem to make it to (because we, unlike some of the others, decided to procreate, the efforts of which keeping us quite busy), I was excited.
At first, I was excited just for the fact that I would finally get to meet some of these people in person. Then, I thought about the networking opportunities and got so excited that I forgot to bring more than 3 business cards. Even though I didn’t think a huge amount of folks would be there, I figured on more than 3. We did have more than I thought, and that was awesome. So many, in fact, that I didn’t get a chance to sit and talk to everybody before they had to dash out and please demanding clients.
For those that I did talk to though, were most impressive. In my brief tenure as a small business owner, I’ve spent substantial time networking online, I’m signed up for all the techie accounts, I post in several forums, I comment on just about every blog I can find… I’m networking all over the place.
And yet here, in what is sometimes very reminiscent of a small town of Perth, is where I’ve found my “network”. It’s no, Original Social Network, as it’s got its online component, but I’m meeting people. People that now know me, in person, and have just that little bit more idea of what I do and how I do it. That knowledge, combined with my winning smile (notice I don’t mention what it would win) is sure to get me some business through these folks.
And all I had to do was sit, have a coffee, and shoot the breeze with some pretty interesting folks. That’s what I call Social Networking.
Next is beer and barbecue, THEN we’ll start talking about “social”. I can’t wait.
Social Media and Web 2.0
March 10, 2008 on 5:40 pm
Filed Under:SEO, Web
Jason Burby, another favourite over at ClickZ, recently wrote about Social Media and Web 2.0 and I am forced to echo his sentiments once again.
In times passed, I may or may not have been guilty of pushing the Web 2.0 aspect of site promotion a bit too hard, encouraging blogs and forums where they may not have been the absolute best solution. Now though, I can sum up my overall theories and beliefs on the best things for a site in one phrase:
Have a good website.
I say this quite often, I’m aware, but that’s because it’s so important to me. Part of the reason that SEO/SEM firms get such a bad rap about being snake-oil salesmen and scam artists is because so many of them push something purely because it’s working.
Social Media, sadly enough, is yet another victim of this. SEOs see that Digg and Reddit can drive traffic to a site and, as they’ve undoubtedly promised it already, they’ve got to deliver on some increases in traffic or end up looking inept. So, they throw a few articles in there, plug a few pages, and use these clever tools in ways that they weren’t originally intended.
Unfortunately, many Social Media sites are headed that direction, where they’re being used for the wrong purposes, and I fear they’re going to get burned by it.
The Social component to a site needs to be just that, social, and as soon as SEOs start making it too commercial then we’ve only given ourselves a bad name.
Yet again.
These Are A Few Of My Favourite Blogs.
February 29, 2008 on 5:08 pm
Filed Under:SEO, Web
Raindrops on kittens and plucking some chickens… or something like that.
The time is long overdue that I actually shoot some props out to those that have, quite honestly, made me better at what I do. Search Engine Optimisation, not the singing of the songs part.
In no particular order, simply by how I found them:
Online Marketing Blog - Lee Odden’s a bit of a stud, and throws around a bit of weight in the SEO World. Weight that he got from clout and such, not cheeseburgers.
Matt Cutts: Gadgets, Google, and SEO - Think the name pretty much speaks for itself. I like it because occasionally he lets out Google secrets and paints his face like a cat.
SEOmoz Blog | Search Engine Marketing News & Tips - Rand Fishkin is somebody that I think I could have a serious drink with and talk all night about bidness and fun and how to mix the two.
He has help on the blog, of course, by too many talented folks for me to list. Heck, I’ve even contributed on the YouMoz part.
Graywolf’s SEO Blog - A quality blog from another respected name in the industry.
SEO Theory - SEO Theory and Analysis Blog - Michael Martinez gives me the in-depth and techie information with great insights.
Ramblings about SEO - I have to confess that I originally kept coming back to their site, and their blog, because their name is so damn cool. It’s like that great grunge band, but different. Eric Enge is a quality dude, and I’m always excited to see him either writing or posting elsewhere.
Internet Marketing News | Marketing Pilgrim - Ah, Marketing Pilgrim. So much to offer, so little time. Though I may usually scan through most of the articles and tend to focus on anything by my buddy, Andy Beal, I dig all their writers and will frequently click on something that interests me in my Google Alerts only to find out it’s from Marketing Pilgrim.
Plus, they gave me $500 in a contest and gave my kids a better Christmas. That’s the kind of thing that’ll make me love somebody for Life.
SEO Consulting that doesn’t suck - Stuntdubl - “Gettin’ hit by traffic…not cars.” - Affiliated with Marketing Ninjas, I do believe, and quite ninjatastic. To be blatantly honest though, doesn’t update enough. UPDATE MORE.
SEO by the SEA - Bill Slawski is a name that I kept seeing on various forums before I realised that it’s the same guy that writes here.
He gives more information than I can possibly comprehend on the techier side of Search Engines and their algorithms, crawling, and ranking systems.
Livin’ the dream — Tropical SEO - This guy is awesome because he call ‘em like he sees ‘em. Couldn’t have it any other way. Except the way where he UPDATES MORE.
Brian Chappell - Search / Social Marketer and Link Specialist - Has plenty of links to great tools and sites and such.
Web Analytics Blog | Occam’s Razor by Avinash Kaushik - I LOVE this guy. Avinash not only has a highly unique and entertaining insight into everything from basic web design to business advice, but also works at Google and sometimes tells secrets about it.
Okay, he actually doesn’t tell any secrets, but it’s still really cool that he works at Google.
Vox Fortis Communications - One of my absolute favourites as far as an all-around business-minded, SEO-centric, witty and real writer. Susan is awesome, and I only wish that this blog got more readers simply so that I could share her with more folks.
Official Google Webmaster Central Blog - This one’s kind of a gimme, but there’s useful stuff on there every couple of weeks and worth keeping an eye on.
———————-
Thanks to all those above. You’re not all of everybody I’d credit for my knowledge, because that’s mostly me, but you’ve had a part in it, so thanks for that.
That’s it for now. I’ve got a whole ‘nother folder in my bookmarks though, that I’ll be sending the linky goodness out to sometime in the near future, so keep an eye out.
Research the Client, Research their Market, Research their Keywords
February 18, 2008 on 2:59 pm
Filed Under:SEO, Web
Being an SEO is great because on any given day I can be involved in several different, and pretty cool, industries. When I’ve got my research hat on and I’m working on any number of clients’ sites during the day, I may be hiring a camper van bound for Broome or I may be sizing myself for a 13th Century metal breastplate that can withstand a direct hit from a knight’s lance.
It definitely keeps things interesting, especially when conducting research.
I’ll be the first to admit that the idea of research of almost any kind doesn’t exactly excite me. My eyelids instantly and involuntarily start to droop the minute my thoughts go anywhere near data collection and the like.
And yet, it’s a fairly big part of what I do. And I’m good at it. And, once I get going on it, I secretly really enjoy it. I suppose research really isn’t that boring then is it? Someday I’ll train that part of my brain on that as well.
The opportunity to work with a client that is already reasonably familiar with Search Engine Optimisation and Search Marketing is nice, because I don’t have to explain as much and also because I can get even more of a feel for my competition and how they’ve been handled before.
This is how I found that one of the major discrepancies I’ve found between myself and many other SEOs out there is the sheer amount of research I do. Some just take client-suggested keywords, plant them strategically on their site, and gather up some relatively useless links, giving the client only what they appear to have asked for… and nothing more.
Our focus is on more than just getting you optimised and getting you out the door with your keywords and a smile. We’re about getting your site to be all that it can be (just like those ads for the U.S. Army) and part of that is making sure that we’re not accepting your money for an incomplete job. Doesn’t matter who you are or what you are on the web, you’re looking for success.
Who are you to the Web World?
Our research is what sets us apart from our competition. We make sure we know you, the client, what you’re about, what you’re trying to sell and how. We get a solid idea of the ins-and-outs of your business before we go anywhere. Then, of our own accord, we research YOU. Nothing involving fingerprints or e-stalking, of course, but we see where your site is mentioned and in what context.
Where do you stand in it?
Next, we research the marketplace in your industry. If you sell Blue Shoes, we go out and see what kind of folks also sell Blue Shoes. We want to know how they sell them, for how much, and where. If they’re doing more with what they’ve got, and they’ve got about the same as you, then we figure you’d like to know where they’re experiencing success, and therefore where you can too.
How can they find you?
Part of the research into your web presence is more than just who’s talking about you, it’s about where you are showing up for searches that lead users to your competition. Where are you in the race? Even if it’s for a search term that you don’t even want to target, we think it’s important for you to know what’s out there and where certain possibilities lie.
Your keywords are basically the last step in our research. Once we know who you are, who your clients are, we can start to figure out how we’re going to help them find you. We can compile data on 75 keywords, but if we already know that 90% of them are going to be searching on the American spelling of a certain word, then we can effectively eliminate the need to further research certain other terms.
Research, Research, Research
Though I may initially be bored with the idea, nothing excites me more than delving headfirst into a whole pool’s worth of new information through research. I love finding out new things about places that I have never been and things that I have never experienced before. I love having a diverse array of clients that offer a chance to break away from some of the tedium.
I even love the tedium, though I rarely admit it.
Good SEO Companies Diversify.
January 15, 2008 on 9:57 am
Filed Under:SEO, Web
Mike Grehan recently wrote a column titled, “The Diminishing Value of the SEO Shop” which, as doomsday-ish as it may sound, is actually pretty accurate in it’s foretelling of where the industry will probably head.
When I started doing SEO, back in they day, it wasn’t even called that. In fact, I don’t recall it even having a name other than “our static pages”, meaning link-heavy directory-style pages whose content didn’t tend to change.
While our ideas, tactics, and their implementation were ever-changing, the bulk of the SEO that we did was a fire-and-forget missile (lock onto the target, launch and then wait for the “BOOM”). Monitoring and analysis was ongoing, but the SEO efforts were really only changed in minor ways every 6 months or so.
Finding myself in an industry where I was referring to myself as an “SEO” more and more, I also found that I was doing more and more to enhance what I was offering in terms of SEO. At times, it went beyond optimising for search engines and into the usability and functionality aspects of a site, though the line item on the invoices was still “Search Engine Optimisation”.
Our company now finds itself unique among our competitors as we’ve broken out that secondary step of optimising a website into something that we call, for now, Web Analytics, with a tagline that should be something along the lines of, “Optimising for Search Engines is only the first part, you’ve got to have a web site that people like too.”
Jex Analytics has a focus on the bigger picture in a time when there just doesn’t seem to be a name for it yet other than Web Consultants, and even that can lend itself to ambiguity.
The point is, regardless of what you call it, it all comes down to making a site as successful as possible (making the most money really). Grehan may sound as if he’s bagging on the purely SEO firms, but he’s not. What he’s actually saying is that, much like our SEO tactics of, “Experiment, Analyse, Adjust” we, as businesses, need to do the same.
When it’s time to optimise a site web consultants, SEO experts, web analytics experts or whatever you wish to call them, need to think more about the bigger picture and less about the nuts and bolts of how to get a site’s rankings to improve.
Rankings, Traffic, and PageRank are all important things (well, the latter may depend on who you talk to) but the fundamental tenet that anyone interested in success should cling to is simple:
Have a Good Website.
The unspoken thought following this is, of course, ‘and then hire us to make it better‘.
John Wayne Says it Best.
November 13, 2007 on 10:12 am
Filed Under:Web
One of my favourite Old West SEOs, Andy Beal from Marketing Pilgrim is currently teasing me with a contest of some variation, and this is my effort at entering…
For starters, I open up about 10 SEO blogs every day, religiously, and sometimes even extend that into another 12-15.
- Online Marketing Blog
- Matt Cutts
- SEOmoz
- Graywolf
- SEO Theory
- Stone Temple
- Marketing Pilgrim
- Stunt Dubl
- SEO by the SEA
- Tropical SEO
These folks seem to get it right most days and always seem to offer some sort of insight into a realm that I either A) hadn’t quite thought of yet or B) HAD thought of but hadn’t documented my thoughts about.
This is a fantastic opportunity for networking as I can now comment on the uniqueness and brilliance of the things I previously hadn’t thought of or at my own brilliance for agreeing with the things I had thought about (but hadn’t written about yet).
Win-win, I do believe. Either way I get to sound brilliant. My comments, as any of the folks above can attest to, aren’t always brilliant, I accept this, but when brilliance is less than graspable, reach for funny.
So, Why do I read Marketing Pilgrim Every Day?
Simple, it’s a quick and easy way to either expand my mind in a new direction or expand it in an established direction, all while dropping my name in the mix and making some new friends.
That, and the immortal words of The Duke:
